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Get in Touch
Email: [support@strands.cc](mailto:support@strands.cc)
We typically respond to all messages within 24–48 hours on weekdays. Emails sent on weekends or public holidays will be answered on the next business day.
What Can We Help With?
Here are the types of enquiries we handle regularly:
Puzzle corrections — If you believe a daily hint or answer we published is wrong, please email us with the game number and the specific error. We take accuracy seriously and will update the post immediately if you are correct.
Content suggestions — Have an idea for a strategy guide, comparison article, or puzzle topic you’d like us to cover? We welcome suggestions from our readers. Many of our best articles have come from player requests.
Technical issues— If you are experiencing a problem with the Site — pages not loading, broken links, display errors on mobile — please describe the issue and your device/browser so we can investigate.
Partnership and advertising enquiries — For sponsorship, link partnership, or advertising enquiries, please use the email above with the subject line “Partnership Enquiry.” Note: we only consider partnerships that are relevant to word games, puzzles, and brain training.
Copyright or legal notices— If you have a copyright concern or legal notice to submit, please email us directly at [support@strands.cc](mailto:support@strands.cc) with full details. We take intellectual property matters seriously and respond within 5 business days.
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